- Run PowerPoint in safe mode. Safe mode loads PowerPoint without any third party add-ins that could be causing crashes. To do this on Windows, hold down the Ctrl key while double clicking the PowerPoint icon. On Mac, hold down the Shift key while opening PowerPoint.
- If the crashes happen with a specific presentation, try opening that file in safe mode to diagnose issues. If it opens fine in safe mode, an add-in could be the culprit.
- Check PowerPoint’s add-ins under File > Options > Add-ins. Disable any suspicious or unused add-ins. Re-enable them one by one to identify any problematic add-ins causing crashes.
- Repair your Office installation from Control Panel > Programs and Features. This can fix corrupted files or installations causing PowerPoint crashes.
- Increase system resources like RAM if working with large presentations. Insufficient RAM can cause crashes and freezes in PowerPoint when working with big files.
- Check for malware, viruses, or outdated drivers that could be interfering with PowerPoint and cause crashes or freezes.
I hope these troubleshooting tips help resolve the PowerPoint crashing issues! Let me know if you have any other questions.
